Elegant Locks and More, Inc.
ELEGANT
LOCKS
Elegant Locks is new at online selling, but our key people
have more than 40 years of combined experience selling and serving
customers who purchase decorative home hardware. We have worked
together long enough to know that the really important
things in working with people are: honesty, fairness, ability to communicate
and, last but not least, a thorough knowledge of the products we market
so we can assist you, when requested, to find the exact product you
need.
Over
the years our Elegant Locks staff has developed excellent relationships
with each of our suppliers. This is important to our customers. Very
few companies, if any, can maintain a large enough warehouse to ship
every order the same day it is received. There are thousands of items
listed in our shopping cart, and many of them are available in multiple
finishes. Other variables enable us to customize an order for your
specific door, cabinet or bath. While dealing with all these variables,
of course, same day or next day shipping is and will continue to be
our goal. We want our customers to know, however, that Elegant
Locks is not alone in its work to meet your requirements. Our
manufacturers and suppliers have committed to stand behind us to assist
immediately when we are filling customer orders.
We are
committed to customer communications. Throughout our shopping cart
items, we have invited customers and shoppers to call us toll free
for any assistance needed. We utilize secure, encrypted, SSL servers
to ensure that your credit card information is securely transmitted
to us. In our Shopping Cart system, each item shown and each explanation
of it is the work of Elegant Locks. Because we are so very
familiar with each item shown in our cart, we are more than pleased
to answer any questions you may have about them.
As a
further commitment to communications with our customers, we will acknowledge
your order by email upon receipt. If we have to go to the manufacturer
for assistance, we will email you with details and dates. Commerce
online does not foster close personal relationships, but our effort
on every sale will be to make it friendly, professional and timely.
Thanks
for visiting our online store. Our telephone number is: 1-512-986-4661.
Our Email address is: sales@elegantlocks.com
